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Billing & Shipping
Billing Policy
The standard legal billing policy of TechXtend. is to bill the customer's credit card on the day of order shipment.
Payment Methods
TechXtend accepts Visa, MasterCard, Discover, or American Express.
Payment_method
In addition to credit card ordering online, we also accept prepayment by personal checks and net 30 terms to qualified accounts. New accounts must provide bank information and trade references.
Sales Tax
When ordering from TechXtend, we are obligated by tax laws to add state sales tax to orders that have a shipping address in the following states: California, Illinois, Massachusetts, New Jersey, New York, Tennessee and Texas.
Shipping Options
The web site supports 3 shipping options: Ground, 2 Business Day, and Next Business Day delivery. Saturday Delivery for these products may be available, but you must arrange this with our Sales Department.
Item ordered not in stock
Never fear! Part of our success at TechXtend has a lot to do with the professional relationships we've established with a large network of suppliers.
Simply said, "If we don't have it, we can get it!"
Our priority is customer satisfaction. If an item is out of stock or a shipment is delayed for any reason, we will do our best to keep you informed via email of the status until the order gets to your door and provide you with alternative options when necessary.
If you can't find what you are looking for online, please contact our Sales department via phone at (800) 330-9611.
Monday through Friday, 8:00am - 8:00pm EST